Support

Mobile-EA setup guide

Start with the Android app and explore the economic calendar and market tools without an MT5 account. When you are ready, connect a MetaTrader 5 terminal to get the most from Mobile-EA's live account monitoring and trade-management features.

1) Install the Android app and explore

Install Mobile-EA from Google Play and sign in. New users receive a 14-day Ultimate trial from registration. Calendar, Market status, reminders and Market highlights are available according to your plan without pairing a terminal.

Get the app and watch setup videos

Connect an MT5 account when you are ready

The remaining steps are for optional account pairing, which adds live account dashboards, broker quotes, trade management and, on Ultimate and Ultimate Plus, Account Watch.

2) Choose where to run MetaTrader 5

Use your home PC or another machine where you run MT5. A VPS or dedicated server can be useful if you want live account updates and Account Watch available while your home computer is off. You can connect for the sessions that suit you.

3) Download the companion EA

Download the compiled Expert Advisor and place it in your MetaTrader 5 Experts folder.

Download the Mobile-EA.ex5 file directly Download the EA from the MQL5 Market

4) Allow WebRequest in MetaTrader 5

In MetaTrader 5, open Tools → Options → Expert Advisors, enable Allow WebRequest for listed URL, then add:

https://mt5-api.mobile-ea.com

5) Attach the EA to a chart

Attach Mobile-EA.ex5 to any chart in the terminal and enable Allow Algo Trading. The EA will display or log a pairing code.

6) Pair from the Android app

Open the Pair terminal flow and enter the pairing code. The account appears as soon as basic account details are available, while full trade history continues syncing in the Accounts dashboard.

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Live account updates follow your terminal connection

Your paired account receives fresh data while MetaTrader 5 is connected and Mobile-EA.ex5 is attached and running. If the terminal is closed, disconnected, logged out or the EA is removed, live account updates, trade actions and Account Watch pause until the connection is restored. Calendar and market tools remain available according to your plan.

For account pairing

  • A MetaTrader 5 terminal on your PC, VPS or server.
  • The companion Mobile-EA.ex5 attached to an MT5 chart.
  • Algo Trading enabled and WebRequest allowed for https://mt5-api.mobile-ea.com.
  • An internet connection on both Android and the terminal machine.
  • A plan with account pairing: Standard, Ultimate, Ultimate Plus or the 14-day Ultimate trial.

Account pairing currently supports MetaTrader 5 (MT5). MetaTrader 4 is not supported in this release.

Troubleshooting

  • If pairing fails, check that the code was copied exactly and has not expired.
  • If the account appears disconnected, check that MetaTrader 5 is running, the EA is attached, Algo Trading is enabled and WebRequest includes the exact URL above.
  • If prices or positions look stale, verify the terminal is connected to the broker and that your subscription refresh tier is active.
  • If Account Watch notifications do not appear, confirm that the terminal is still sending fresh updates and Android notification permission is enabled.

Contact

For support, email support [at] mobile-ea [dot] com. Include your Android app version, device model, the type of issue and whether the terminal is demo or live. Do not email trading passwords or broker passwords.