Legal

Privacy Policy — Mobile-EA

Effective date: November 3, 2026

This privacy policy explains how Mobile-EA collects, uses and deletes data when you use the Android app, the backend API and linked MetaTrader 5 companion EA services.

Mobile-EA is developed by BrightDev, Irish business name registration No. 794589. Privacy requests can be sent to [email protected].

1) Data we collect

  • Account and sign-in data: email address, password hash for password-based accounts, Google sign-in identity where used, verification status, authentication sessions, installation identifiers and restore credentials.
  • Profile data: optional public profile name and app settings or preferences.
  • Terminal and link data: terminal identifiers, pairing and enrollment metadata, broker/account link metadata and terminal presence state.
  • Trading-related data sent to the backend: account snapshots, open positions, pending orders, closed trade records, balance/equity samples, quotes, candle data and runtime events required for app features.
  • Notifications and reminders: economic-calendar reminder settings, Account Watch rules, notification preferences, Firebase Cloud Messaging (FCM) tokens and notification-delivery metadata, including Market highlights delivery status.
  • Subscription data: subscription tier, trial status, Google Play purchase identifiers/tokens as needed for validation, expiry status and entitlement events.
  • Technical and security logs: API access metadata, error reports, anti-abuse events and operational diagnostic logs.
  • App usage and performance: authenticated feature interactions, navigation and notification interactions; app version, network type, installation/session identifiers, request timings, outcomes and response sizes. Performance records may include country derived from server request metadata, but do not store raw IP addresses or precise location coordinates. These records are associated with your Mobile-EA account and are not anonymous.
  • Companion EA diagnostics: terminal and EA instance identifiers, versions, connection timings and failures, session start/stop information and Algo Trading status.

The Android app does not require your broker password. Supported trade actions execute through the companion EA in your own logged-in MT5 terminal. Google Play handles payment details; Mobile-EA stores purchase-validation and entitlement information rather than your payment-card details.

2) How we use data

  • Provide login, account security, token refresh and session management.
  • Connect, pair and synchronize linked MetaTrader 5 terminals and accounts.
  • Display account dashboards, trading history, open positions, pending orders, quotes, market status, calendar reminders and leaderboard functionality.
  • Queue user-requested trade actions and deliver results reported by the companion EA.
  • Evaluate subscriptions, trial limits, account-link limits and feature access.
  • Send transactional emails and push notifications such as verification, account deletion confirmation, subscription expiry, calendar reminders, Market highlights and Account Watch alerts.
  • Understand feature usage, diagnose connection and performance problems, detect abuse, maintain service integrity and improve reliability.

3) Data sharing

We do not sell personal data. Data may be processed by infrastructure and service providers strictly to operate Mobile-EA, such as hosting, database, email delivery, Firebase messaging, Google Play subscription validation and security monitoring, subject to contractual and security controls where applicable.

Leaderboard features share performance metrics and a display name or participant identifier with other users. Broker/account identifiers are reserved for your own authenticated account views; a participant identifier is not a promise of anonymity.

4) Data retention

  • Account, subscription and linked trading data are retained while your account is active or while needed to provide the service.
  • After full account deletion confirmation, your login, linked terminals and trading data, settings, authentication/restore sessions and stored leaderboard results are removed from active account systems. Server and terminal cleanup can continue in the background.
  • Ordinary terminal unlinking removes the linked source trading data but can leave previously published or finalized leaderboard results. Full account deletion also removes your stored leaderboard results.
  • Subscription and entitlement history, purchase-validation records, usage analytics and operational/audit records can remain after account deletion, including internal user or terminal identifiers. These stores do not all have a fixed automatic deletion period. Contact us about retained personal data.
  • Subscription anti-abuse ledgers retain hashed login/provider and broker/account identifiers to recognize prior trial use without keeping the raw identity in those ledgers. Deletion and re-registration do not reset trial eligibility.
  • App performance samples have a 14-day retention window on the server, enforced by scheduled cleanup. Turning off app analytics clears pending on-device usage and performance records; it does not retroactively erase records already received by the server.

5) Your controls and deletion options

  • Full account deletion: see Delete your Mobile-EA account. Confirm the email link to complete the request. This removes Mobile-EA account data as described above; it does not close your broker account.
  • Partial terminal-linked data deletion: see Delete linked terminal data.
  • App analytics: first-party usage and performance collection is enabled by default after sign-in. Turn off Settings → Allow app analytics to stop new app analytics collection and clear the pending queue. Essential authentication, security and companion EA operational diagnostics are separate from this setting.
  • Notification preferences: use Settings → Notifications in the Android app to control calendar reminders, Market highlights, Account Watch alerts and general updates. This controls notification display; it does not delete your server-side reminder or watch rules.
  • Subscription management: manage or cancel paid subscriptions through Google Play. Deleting your Mobile-EA account or uninstalling the app does not cancel billing.
  • Privacy requests: contact [email protected] to request access, correction or deletion of retained personal data, or to raise another privacy question.

6) Security

We use technical and organizational safeguards including authenticated access controls, token-based sessions, local encrypted storage where appropriate, server-side entitlement checks and operational monitoring. No internet service can be guaranteed 100% secure.

7) Children

Mobile-EA is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

8) International processing

Depending on hosting and service-provider configuration, data may be processed outside your country of residence. We use the data only for the purposes described in this policy.

9) Website analytics and cookies

The website loads Google's analytics tag with analytics and advertising storage denied by default. Before you accept analytics cookies, or if you decline, the tag may still send limited measurement and consent signals without analytics cookies. Accepting enables analytics cookie storage. Your cookie choice is saved in your browser's local storage and can be changed with the Cookie settings link in the footer. This website choice is separate from the Android app analytics setting. See Google's explanation of consent mode.

10) Contact

For privacy requests or questions, contact support [at] mobile-ea [dot] com.

11) Policy updates

We may update this policy periodically. The effective date above reflects the latest revision published on this site.